I am a Certified Public Accountant and have my own practice in midtown, NY. About eleven years ago, I was having difficulty with our server. The people who installed the unit were no longer able to do the work. I mentioned my dilemma to a colleague of mine and he recommended that I contact Boris Kleyman, at Infotek Solutions and Support. I explained to Boris that the server was down and that we were not operational. And of course it was the middle of tax season. Boris was at our office within 20 minutes. He was able to correct the problem and get us up and running.
At that time, I had no way of knowing that this would be the beginning of a wonderful relationship between his firm and ours.
Soon after our meeting, we switched from Gateway computers and server to Dell. Boris and his firm provided the expertise in all phases of selection and installation of Dell servers, desktops, monitors, internet communications, internal and external email systems, mobile phone links to our office, complete backup system for our files & accounting and support software. They also provided daily monitoring of our server and other equipment, so that any problems could be kept to a minimum. But more importantly we never had a failure that kept us from operating, especially as critical deadlines approached.
As our firm grew, our entire office had to undergo a complete update to our equipment, software, etc. in order to keep up with changes in technology. So Boris and/or his staff met with us to design and install an entirely updated Dell server, desktops, software, etc. They were instrumental in designing, planning and installing our new system, while being able to let us continue our work through the entire changeover. They made it look easy and worked well with our staff.
But the greatest compliment that I can pay is the fact that we have referred Boris and his firm to many of our clients and they all have been very happy with their work.