SERVICES

REMOTE MONITORING
Infotek will monitor your systems (Servers, Desktop computers, routers , switches, etc) 24/7.
We will get notified immediately in case of any failures or warnings that can be damaging to your company’s computer infrastructure.
We will be able to correct many situations prior to you coming in to the office.

NETWORKING
Infotek Solutions & Support will analyze your company’s single-user or multi-user needs and will recommend solutions ranging from a single PC or notebook to local area and wide area networks.
Whatever your needs, we will help you put together an entire system that can grow as you grow. This includes networks, servers, computers, printers, handhelds, and shared and local applications. And, of course, we will implement security for all your hardware and software. Will strive to recommend the right solution for your needs.

SUPPORT
Infotek Technical Support Service includes the following:
- Hardware and software support
- Hardware and software planning and implementing
- Design, installation, relocation, and migration service
- Documentation when asked for, will be provided, listing detailed information on all computers, network devices, and other computer relationships (Microsoft Visio diagrams)
What makes us different from other support services?
- We are always pleasant, courteous, and patient
- We are always available to solve your problems
- We provide immediate responses to your questions and concerns
- We always return calls.
- The satisfaction of our services is evidenced by the fact that the majority of our clients come to us through referrals.
- Support is there when you need it.

TRAINING
Infotek provides customized training for individuals and groups. Our trainers are experienced. But more important, they are always pleasant, courteous, and patient. Infotek Training Services include the following:
- One-on-one training
- Group training
- Hands-on training for purchased and custom-created applications
- Training at your site for your particular tasks and needs
- Practical training that can be put to use immediately
- Internet and intranet training
- We tailor our training to your needs.

SALES
Whether you are seeking products for your small-to-medium sized business or your home office, we can facilitate your needs and find a right and economical solution for you.
Positive Review
Jorge A.